**What are the chances that we can see the determining criteria for what is pulled and what is not?
I read the TOS, but sometimes I have the sneaking suspicion that all someone needs to do is complain and a post is yanked. Normally, you should pull posts based on complaint in my opinion, but what if you have a person who is like the story "Boy That Cried Wolf"?
Do you take that into consideration or is that not a factor?**
Well, this is extremely easy for me to answer. I seldom, if ever, see the complaints. They go to someone else. So they don't even enter into my judgement. The majority of the moderators don't see them either. All complaints do, when we get them, is to direct us to look at a situation. They don't carry half the weight some folks think they do.
TOS is the determining factor. We only pull if there is a violation or if we are pulling a whole thread of something and a post is caught in that.
I am often the "second opinion" brought in by a moderator who wants to be sure they are doing the correct thing. The thing that is drilled into the moderators is to judge only by the TOS. If they are unsure, they will double check themselves.
Does that answer your question?
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Ginger Sanders
Staff Director
Email PHGinger
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