well i ordered 2 of these...one worked when i got it, the other one didnt, so i think im gonna send that one back...are these any good? what kind of problems have ppl had wit them,? how is zoomed with returrns? has anyone else had these experiences? thanks help appreciated
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~David - KDRKreatures
My Main Herps-
1.2 Bearded dragons (Ralph, Artemis, Cheech)
1.0 Veiled Chameleon (Chiquito)
1.0 Ringneck Snake (Striker)
1.1 Eastern Box Turtles (Athena and Mercury)
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dmlove
Jun 20, 2003 02:08 PM
Replies (6)
Jason_Couch
Jun 20, 2003 04:15 PM
Zoo med is great for returns, I have never had a problem. They do sometimes get broken in shipping, return it to the place you purchased it (U usually can for the first 30 days) If they won't take it back, which they should then call or email zoo med they will take it back. I think that they are relieable and a very well known company.
lkt
Jun 20, 2003 04:58 PM
and they replaced it no questions asked (well, they asked a couple, but nothing malicious). It did take a couple weeks to get the replacement shipped, though.
The bulbs are hand made and have some flaws, but they are backing them up while they get the process problems straightened out. My understanding is that all of the self-ballasted MV bulbs have the same problem. I don't know about the others with standalone ballasts. I'd like to hear from anyone that's purchased one of the 60 watters. I'd like to have one but don't want to spend $90 or whatever it is to get started. Yikes!
dmlove
Jun 20, 2003 05:08 PM
np
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~David - KDRKreatures
My Main Herps-
1.2 Bearded dragons (Ralph, Artemis, Cheech)
1.0 Veiled Chameleon (Chiquito)
1.0 Ringneck Snake (Striker)
1.1 Eastern Box Turtles (Athena and Mercury)
veronicag
Jun 20, 2003 06:21 PM
!
veronicag
Jun 20, 2003 06:23 PM
I forgot to mention that you shouldn't touch the bulb with your bare hands. There's something about the oil on human skin that makes the bulb either burn out our not last as long. Just thought I'd add that titbit of info. Have a great weekend all!
Veronica
Beautiful Dragons
dmlove
Jun 20, 2003 07:31 PM
i saw that on a post below by you (GLAD you said it, i wouldve never known) so i used a glove to open it and all
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~David - KDRKreatures
My Main Herps-
1.2 Bearded dragons (Ralph, Artemis, Cheech)
1.0 Veiled Chameleon (Chiquito)
1.0 Ringneck Snake (Striker)
1.1 Eastern Box Turtles (Athena and Mercury)
