...I guess some posters have been missing the point that you're complaining about inflated shipping charges. I don't quite understand why you think the $20 shipping charge is outrageous. So it didn't go out by some form of air shipping. Shipping by air is usually more costly than ground shipping, and depending on where you're at may not save any time. I live in Chicago, and RodentPro is located in Evansville, IN so every shipment from them is a ground shipment.
Also, since they ship with dry ice and package with an insulation blanket, it doesn't need to be shipped via air because they shipment will remain frozen under average conditions for at least two to three days or more. I had one shipment come from RodentPro and due to a mistake with the delivery company it took one extra day to arrive [total of 4 days]. All rodents were still frozen solid and there were still chunks of dry ice left to play with.
I can see where you'd be irked at paying $20 for shipping and not getting it quicker and by air, but like I said in my previous post, look at any other company selling frozen rodents and you'll find that is a fairly standard shipping charge. The only company I ever found cheaper was buying frozen rodents from Fluker Farms. They were individually vaccum packed in lots of three, however they quality of the mice was bad [rough-looking and many would begin to disintegrate upon thawing], so I never ordered from them again. They were also more expensive per mouse even though the shipping charge was cheaper than RodentPro. It's all a trade-off. One solution would be to buy more snakes, then your rodent order will be more cost effective [just kidding].
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Matt Campbell
Animal Keeper, Small Mammal/Reptile House
Lincoln Park Zoo Chicago, Illinois
Assistant Curator
Wildlife Discovery Center at Elawa Farm
Lake Forest, Illinois