This was taken directly from the New England Herpetological Society's homepage:
"Permit applications can be obtained from the Division of Fisheries and Wildlife at 100 Cambridge Street, Leverett Saltonstall Building, Room 1902, Boston, MA 02202. Their telephone number is (617) 727-3151. Two types of permits are available: a permit to possess a single animal, and a permit for multiple animals (necessary for captive breeding). Permits are renewed on a yearly basis, for a small fee (per permit, not per animal). Permits are relatively easy to obtain for animals that are captive-bred (if they aren't already exempt) except in the case of venomous species. For rare, imported, or endangered animals, permits are issued on a case-by-case basis; if you want to work with an endangered species for example, it helps if you have a lot of experience with related, non-threatened, species. A number of members of the New England Herpetological Society possess permits for many different animals. Ask around at a meeting for more information if you are interested."
I have not dealt with DFW for many years, but the gentleman who usually handled permit requests at that time was Tom French.
Are you requesting a class 4 (propagators) license? For what animals?
Best of luck