petsmart is taking care of the bill. i had to "return" the tortoise and will "repurchase" it after a couple weeks, once it's better. this way, since the tortoise belongs to petsmart, they have to take care of it. at this store they have a 14 day guarantee, and i only had it for 3. it is staying with the vet for at least a week, and they are giving it antibiotics, not sure what kind. i'm looking forward to getting it back. thanks guys.