Like everyone else said about the cup with wet paper towels in it. also as far as the grounding goes it could be from the prolapse or not enough security in the cage i just got a neo from rico walder and he grounded himself for about a week or so, i added some plants (pothos)to hang under and he was perched under them in about 2 hrs. Definately see a vet if u havent already about the prolapse tho(that is if u havent treated it yourself)
Stephen