It's an up hill battle to turn a baby tortoise around who has developed a soft shell. I have seen this happen but very seldom in our collection more so with the Northern Redfoots and less often with our elongateds.

My advice is lots of calcium rich vegetables....sprinkled with liberal amounts of ReptoCal....Mazuri (2 or 3 X per week..... water soaks twice daily and most important is access to the sun or UV light. At best I have found you may turn around 20-30% of affected with this soft shell syndrome. I'm afraid the lady you sold them to did not take care of their calcium and D3 needs.....Good Luck- Richard

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Richard -amazoa-

"Changes in behavior occur when the pain of staying the same outweighs the pain of change."