This post brings to mind that some folks perceptions and judgement is a little more extreme than others.

This is kind of ironic because there is a similar discussion on another forum.

The point there that was made was that the treatment of the animals is not the result of meanness and stupidity but is more the result of ignorance and inexperience. I think the meanness might develope if an employee is constantly judged and criticised by a customer.
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Ed @ Tortoise Keepers
Trying to keep the fun in Chelonian care

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