I agree with John-C. Your Collared most likely has an Upper Respiratory Infection. Definitely recommend doing as John suggested. Get your Collared to the Vet at the earliest to get evaluated for the possible URI and anti-biotics - don't wait! Raise the temps in the tank immediately both at the basking and the cool end of tank like John suggested, get rid of the heat rock (use other nighttime heating sources as suggested by John and especially during this rehab you will need some type of nighttime heating to help keep temp up in the 85-90 range, closer to 90 is probably better), stop bathing your Collared as well. Most likely you'll need to keep the temps elevated on both sides of the tank during the daytime and at nighttime (basically around the clock) for at least 30 days or whatever timeframe your Vet recommends and along with the anti-biotics you get it will take some time for the URI to clear up.

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