My first impression is that because of the initially open mouth (congenital defect? injury? illness?), the gums have inflammed and keratinized. If that is what it is, it is likely causing discomfort, but is not an immediate problem. If it worsens, it may cause further distress, anorexia, or problems eating.

I suggest a vet visit for two reasons. First, it is important to rule out other problems. I cannot diagnose your snake since I am not a vet, and this is over the internet. The second reason, is that even if I am correct, the vet may be able to offer some relief of symptoms and perhaps a return to a somewhat normal presentation.

Good luck,

Ian

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