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RE: Petco's response

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Posted by: Rouen at Thu Jul 23 12:09:24 2009  [ Report Abuse ] [ Email Message ] [ Show All Posts by Rouen ]  
   

I got a call this afternoon from the manager at Petco. He was slightly rude when I explained to him that it did not take the ten minutes that it took the staff to come to Buck's aid for him to get in the state he was. and in an attempt to shut me up on the matter they offered me a free bird.
He also said Buck should never have been sold to me, and I explained why I offered to buy him, and he didn't want to admit that they weren't going to take him to a vet(the clerk said they'd take him the following day, he would have been dead by then. The manager said the clerk would have called when he got Buck to the back room).
I told him, I dont want this to be shrugged off by them, he then ended the conversation.

we'll see what happens now.


   

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