Aw! What a sweet old lady you have!

There are special cleaning cloths that you can use on cats who don't groom well. This can help with things in between baths.

As for the mats, it is best to let a professional groomer deal with those. Many cats have been injured because their humans have tried to cut them out. After the cat has been dematted, there is a special mat brush that will help keep them from reforming. Talk to you groomer about this.
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Smile, it will make them wonder what you are up to!

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