Please help. We have a new leopard gecko. We have never owned any type of reptile. We thought we did enough research but our gecko is not doing well. We have a 10 gallon tank for 1 gecko. 2 hides. 1 moist with sphagum moss, 1 dry. shallow food bowls. Calci-sand with scattered bark on top. 1 fake plant for dec/hiding. Heat lamp on one side of tank avg temp. 80-95 during day, much less at night when heat light is off. Under tank heating pad on same side as heat lamp. Fresh water provided daily. Feeding mealworms and crickets. Crickets are being dusted with vitamin/calcium dust. Being handled by 7 year old 10 minutes only each day and not at all some days.
Problem: Had it for almost 4 wks. Not active. Hides all day and night. Not feeding. Never eaten a mealworm. Only had 1 or 2 crickets max. Only had 2 poops in cage. 2 extremely small poops while being held. Never seen it drink. Has not shed since we have had it. Looks thin. Please help. I have read several books, searched numerous websites, called pet store where purchased, consulted 2nd pet store. Getting different advice on types of substrate etc. Want to take good care of Gecko and provided healthy home for him but seem to be failing. Any suggestions would be much appreciated.

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