I think you should leave her in the box for several hours during the day, and then put her back in the pond. Do this until she gets familiar with the nesting box and make sure she is undisturbed (no noises or sudden movements).
My one female RES dug a couple times until finally she layed her clutch (took several days of trying).

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• NESTING BOX ADVICE NEEDED - LKitsch, Fri May 4 13:57:06 2007
• RE: NESTING BOX ADVICE NEEDED - ericasa, Sat May 5 08:08:33 2007