It sounds like your set up is pretty good--
What are you feeding him?
Are you soaking him? I notice my babies will get some peeling around their eyes/face and when I see this they get extra soakings. I think this is somewhat normal since they are growing and shedding.

The softer shell doesn't sound normal--if weather permits does he have outside time in the sun? The natural sun is the best for them (of course with shady areas and water). My babies have been moved inside during the night since our night time temps dropped below 60 but we still have high 80's low 90's during the day so they are out during the day.

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