I don't think you are over reacting. I have my ferals done at a low cost clinic and I understand about the wait. But mine are awake when I pick them up. Groggy but awake. In fact one of mine was a little more drowsy than the others and they warned me to keep a special eye on her. I would complain to someone. They should have told you to begin with that it may be evening before they take them in.
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PHWildCat/Tessa and 18 cats, 1 dog and even a hamster
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