heat is key! what temps are you keeping her at night and day. do you have full spectrum lighting. are you heating from the top or bottom? i would definitely heat from the top so not to cook her bottom. they need a lot of heat. i would have a basking area on a rock of 105. then a cooler cave on opposite side of cage. they need diverse foods. dandelion flowers, chopped cactus,( crickets a little) they mainly eat plants though.