Yeah you're right. They just should not have told me they will put a hold on it to keep at the facilty for pick up, then send out on the delivery truck anyways. In the end though they did contact the driver and I was able to meet him and pick up teh package at a good time. Snake was a little cold to the touch (no fault of ups on that) but very nice and healthy.

>>How is this the fault of UPS? You have a beef with the sender of the package. You should be getting after them. Having UPS process the package as it was booked does not make them "horrible".
>>
>>I can understand your frustration, but you gotta point that in the right direction...
>>-----
>>robyn@proexotics.com
>>
>>ShipYourReptiles.com
>>Pro Exotics Reptiles