As with anything there are good, bad and all shades inbetween. I like to visit pet stores to see what the 'norm' is and I've found that the majority of shops that I've visited are good and do try.

There is also the element of experience. Petshops usually don't pay well and the work is usually hard so the turnover is high until that one person finds there way into the slot that actually likes the job. This is a big factor.
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Ed @ Tortoise Keepers
Trying to keep the fun in Chelonian care

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